Small Business Help: Where to find it

Every now and then small businesses run into phases or seasons where sales are not picking up, customer interest is waning, employee morale is stagnant, and innovative marketing ideas are not flowing in as often as before. As a business owner, it is up to you to find as many resources as possible to help pull your business out of this rut. Failure to do so may eventually cause the demise of your business.

There are various resources available that you can take advantage of to grow your business and keep operations in a continuous flow. You may not be aware of how to find such resources, so here are a few areas that can help get you well on your way in getting the business back on track. AdvanceMe Inc. provides these resources to help existing and potential merchants in keeping their businesses going in the right direction:

  • eBooks AdvanceMe Inc. provides eBooks for site visitors to download (free of charge) to aid in enhancing their businesses. The topics of choice for these eBooks are Business Seasonality, Marketing Your Restaurant (these tips can be used in other industries as well), Small Business Best Practices, and Web Strategies for your Business. Review these eBooks and decide which would be a great resource for your particular business need. Also, be sure to sign up for the email newsletter so that you are aware when new eBooks are launched on the site.
  • Small Business TipsAnother tool, provided by AdvanceMe Inc. that you can use are the Small Business Tips. These tips provide information on subjects such as Marketing, Training, Social Media, Customer Service, Web Design, and much more! You will be able to benefit from this content and apply it where you see applicable within your business. These tips can help you to gain ideas on how you can utilize them to benefit your business.
  • Business Book ClubOver the past few months there has been a great addition to The AdvanceMe Business Blog in which avid business book readers have loved, The Business Book Club.  This section provides reviews for popular business books for site visitors to read in hopes that they’ll find a good tool to use to will help and/or inspire. Each review provides links to purchase your business book of choice as well.

The resources mentioned above, provided by AdvanceMe Inc., are indirect and you can keep handy when business ideas are needed. If you need more direct resources such as face to face consultations, advisory sessions, etc., then you can attend conferences/workshops in your area to gain knowledge, ideas, and inspiration to enhance your business.

In addition, you can look into gaining a mentor within your specific industry to have someone who can give “been there, done that” advice. Can’t find a mentor? Talk to your neighboring businesses. Although they may sell the same products/services as you are however you can gain a lot of information on what you could do to for your business. There even could be a chance that your neighbor can connect you with the right people to help you.

When your business is down, don’t give up feeling as if there is nothing you can do to turn things around.  Turn to the resources available to help your business out.  All businesses go through down slopes but if you remain are diligent; you increase your chances of bouncing back better than ever.

Creating a Business You’ll Love: The Business Book Club

Business Book Reviews – for the Busy Business Owner

Creating a Business You’ll Love: Top entrepreneurs share their secrets, Edited by Mark Chimsky-Lustig, Sellers Publishing, 2011, Paperback $15.95

Overview: While there are some 27+ million small businesses operating in the U.S. –69% are doomed to failure after two years of operating, according to the Small Business Administration’s Office of Advocacy. With this high failure rate, it is easy to see why many Americans would rather stick to the office cubicle. However, uncertain economic times and growing disappointment in the corporate political world, it is also easy to see why so many Americans would rather strike out on their own. Entrepreneurship, even self-employment on the smallest level, can be both scary and empowering. New business owners cannot underestimate the importance of mentoring, networking, and continuing education.. Going the entrepreneur route may be empowering, but going it alone can be a road to disaster.  Since most owners invest around 70 hours a week into their businesses, getting the help they need is challenging.

To the rescue comes an ever-growing library of business books from , on the one hand, weighty tomes on the economy to one-minute, to , on the other hand, self-help e-books designed to inspire but not take up too much time. Creating a Business You’ll Love, edited by Mark Chimsky-Lustig for Seller Publishing fits into neither category. Instead, this book takes a highly focused look at getting started, floundering through the early years, learning from mistakes, and keeping the passion. In some 50 short and engaging essays contributed by entrepreneurs from all kinds of industries, Creating a Business You’ll Love looks to (and succeeds) in offering readers the real skinny on staying afloat.

This book contains interviews with 25 successful entrepreneurs discussing the pivotal decisions they made to start and grow their businesses. Some participants were Zillow.com’s CEO Spencer Rascoff; Howard Schultz, Chairman/CEO of Starbucks; maternity fashion pioneer Liz Lange (Liz Lange Maternity); and Rob McGovern, founder of Jobfox.com and CareerBuilder.com.  What matters to each of these contributors is the passion they have for their business.

“You will spend long hours getting any business off the ground,” writes Mia Bauer, owner of CRUMBS Bake Shops in New York. “You will be tested over and over again…so you’d better have a passion for what you do.”

 Although an entrepreneur’s ultimate success has a lot to do with passion; that alone doesn’t guarantee success. Contributors to Creating a Business You’ll Love pointed out their troublesome mornings scaring up the courage to get out of bed.

 It is sometimes hard to know why a particular book speaks more fluently than another, equally well intentioned, but I think what gives Creating a Business You’ll Love its power is the honesty and intimacy of the narratives.

 In one mesmerizing account of the epiphany that caused founder Jake Harriman to create Nuru International, a social venture dedicated to fighting extreme poverty. He opens “Lessons from the Front Lines” with a three-page description of the transformative moment of his life. This account took place on a road near the Kuwaiti border in 2003 where guns, mistakes, and a young family trapped in the cruelty of war caused him “to create an organization to bring choices and hope to people devoid of both.”

 While Harriman’s essay was one of the most personal, others, like Darren Herman’s “When to Approach a VC” take more of a direct approach. Herman is the Chief Digital Media Officer of Kirshenbaum Bond Senecal + Partners and The Media Kitchen, and founder of Varick Media Management. His essay is a checklist of 18 points (and an analysis of each) for entrepreneurs looking to get the most efficient and effective funding strategy. Herman also includes his own experience as well as input from venture capitalists. 

Creating a Business You’ll Love is the kind of text that’s handy to keep around, in the briefcase/ tote bag, on the Ipad, near the desk, in the break room…any handy spot where you or your employers with enough time to read one or two essays. Each essay inspired me to read another, which, over the course of this Christmas break, I did—with growing enthusiasm. The essays, including an introduction by publisher Ronnie Sellers, are cleanly edited, a rarity in many business books.

Amazon Link: http://www.amazon.com/Creating-Business-Youll-Love-Chimsky-Lustig/dp/1416206418/ref=sr_1_1?s=books&ie=UTF8&qid=1325712380&sr=1-1

Based on this review, would you read this book?

The author of this review was provided the book by Capital Access Network, Inc.  The views expressed represent those of the author and do not reflect those of Capital Access Network, Inc. nor its subsidiaries. Any opinions and/or advice expressed by the author do not imply endorsement by Capital Access Network, Inc. nor its subsidiaries.

Independent Retailers vs. Online Retailers: How Indie Retailers can succeed by standing out over online competition

ERP Analyst from Software Advice, Michael Koploy, provides Independent Retailers with a blueprint to differentiate their businesses from Online Retailers

Michael Koploy wrote an article, How to Differentiate Your Store form Online Retailers: A Guide for Independent Retail in 2012, about how online retailers, like Amazon, have provided more convenience and better pricing than store-front businesses. The benefits of online business shopping raise the bar for store fronts, also known as brick and mortars, to provide exceptional shopping experiences for their customers. In this article, Koploy provided three areas where independent retailers can differentiate from e-tailers (online stores).

In his first section, “Differentiate on Service-Or Die”, Koploy uses a catch phrase from Doug Stephens (President, Retail Prophet), who wrote in his blog about this subject. In order for brick and mortar businesses to gain and maintain success, they should do one of two things: either offer a high-convenience service; or offer a high-fidelity service. Koploy explains how brick and mortar merchants can implement this strategy.

Next, Koploy gives “Three Ways to Differentiate Beyond Price and Convenience”: 1. Interact, Entertain, and Educate; 2. Rethink the Store Inventory and Layout; and 3. Replace the Sales Associate with the Likable Expert. These steps explain how retailers can provide a better and memorable in-store experience, great customer service and expert employees with whom customers will enjoy each interaction.

Last, but not least, Koploy provided “Point of Sale Features for Success”. This section highlighted the tools and resources that could be added to improve the store experience, inventory management, store layout, and sales associates. New POS (point of sale) solutions can greatly improve on customer’s in-store retail experience.

Throughout this article, examples from large chain stores such as Best Buy and JC Penny provide illustrations of what a business owner can implement. You can greatly benefit from this resource by taking at least one of the three sections and determine how to implement it to help your brick and mortar business stand out over the online shopping experience.

To read this article in full, click here

Based on this article, what will you do moving forward to differentiate your business from online retailers?

Steve Jobs: The Business Book Club Review

Business Book Reviews – for the Busy Business Owner

Steve Jobs By Walter Isaacson, Simon & Schuster, 2011, 656 pp. (including source list, bibliography, notes, and index), $35.00 (Hardcover) *

Capsule review:

Rating: 

Pluses: Well researched, well organized, workmanlike biography of the business icon who revolutionized six (or perhaps seven) major industries, and helped change the ways we interact with our world. Contains both inspiring and cautionary tales for business and life.
Minuses: Somewhat superficial; doesn’t really give one the feeling of knowing Jobs the man or Jobs the entrepreneur. The author is sometimes a little redundant.

Details: These days it seems that nearly everybody wants a piece of Apple co-founder Steve Jobs, especially since his October 2011 death from cancer at the age of 56. In the months since then, the name of this business icon and endlessly creative entrepreneur has been waved about like a banner by everyone from politicians to rock stars to self-help gurus. American politicians have lauded Jobs for creating millions of sorely needed jobs, while others have wryly noted that many of those jobs are overseas. On the more touchy-feely side, Jobs has been praised by some as a spiritually aware, “heart-conscious” entrepreneur. Yet Chrisann Brennan, the woman whom he described as his “first real girlfriend,” and who is the mother of his oldest child, told author Walter Isaacson that Jobs was “an enlightened being who was cruel.” She added, “That’s a strange combination.”

This blend of enlightenment and cruelty was only one of the “strange combinations” that defined Steve Jobs. He was also both an abandoned child and a chosen one – abandoned by his birth parents, and not only chosen but doted upon by his adoptive parents. These dramatically contradictory circumstances of his early life somehow worked to shape him into a person who truly thought he was a Chosen One. As such, he was guided by a strong sense that the rules that applied to others did not apply to him.

But perhaps a more significant odd pairing was the unique fusion of technological savvy and artistic sensibility that made Jobs the force behind some of the most remarkable innovations of the late twentieth and early twenty-first century. At one point when Isaacson’s biography was still merely in the talking stage, Jobs mused, “I always thought of myself as a humanities person as a kid, but I liked electronics. Then I read something that one of my heroes, Edwin Land of Polaroid, said about the importance of people who stand at the intersection of humanities and sciences, and I decided that’s what I wanted to do.”

Isaacson writes that it was almost as if Jobs, by saying that, was suggesting a theme for his biography – a theme that turned out to be valid. Indeed, notes Isaacson, the creativity resulting from the combination of humanities and the sciences in one strong personality was what interested him about two of his previous subjects, Albert Einstein and Benjamin Franklin. It was certainly one of the themes that interested him most about Jobs’ story, and he feels that this type of creativity will drive innovative economies in this century.

In his 56 years on Earth, Jobs managed to revolutionize six industries: personal computing, animated film, music, phones, tablet computing, and electronic publishing. Isaacson writes, “You might even add a seventh, retail stores, which Jobs did not quite revolutionize but did reimagine.” In addition, notes Isaacson, Jobs opened the way for a new market for digital content based on apps rather than web sites.

In a workmanlike style Isaacson lays out all of Jobs’ achievements – and the other events in his life – in chronological order. But the operative word here is “workmanlike.” If you are expecting a thoughtful psychological analysis, an emotional or spiritual portrait, or a deep and intimate glimpse into the mind and heart of Steve Jobs, you will not find it in Walter Isaacson’s massive biography. That doesn’t mean it’s not worth reading, especially for those who only know the basics of Steve Jobs’ life but want some details. It just means that this is not as complete a biography as it might have been.

Isaacson was hand-picked by Steve Jobs to write his story “because you’re good at getting people to talk,” he told him, and Jobs made it pretty clear that he wanted it to be a warts-and-all portrait. Accordingly, this book is a result of more than forty interviews between Isaacson and Jobs in a little over two years, as well as Isaacson’s interviews with over a hundred other folks who included family members, close friends, colleagues, competitors, and adversaries. And Isaacson clearly put a great deal of time and effort into researching and writing this book. He had a lot of material to work with, and organizing it into a cohesive whole was no small task. He does a fairly thorough job of documentation, and his book is competently organized and flows well overall.

Isaacson shares numerous interesting tidbits and the occasional insight not only about Jobs but also about the Silicon Valley culture – and many aspects of the larger popular culture – that molded him. Even so, the overall effect is that of reading vignettes of Jobs’ roller-coaster life. The book falls particularly short on the emotional aspects – the depictions of Jobs’ personal relationships, for example. (And at times it almost seems as if Isaacson deliberately chose to emphasize the warts rather than the more flattering points in his portraiture.) Moreover, while Isaacson does a good job of defining many of the themes that in turn defined Jobs’ life – those strange combinations and paradoxes mentioned earlier – he sometimes overstates his case to the point of redundancy. (“Reality distortion field,” anyone?)

There is a great deal of information in this book, but in the end, we really don’t feel as if we know Jobs the man or Jobs the inventor/entrepreneur as well as we could have if Isaacson had taken a different approach – perhaps a thematic rather than a chronological biography. Or he could have produced an oral biography of Jobs, somewhat like Gonzo, the cobbled-together portrait of the late Hunter S. Thompson, as told directly by the people who knew Thompson best. (Maybe Isaacson can take that approach in a subsequent book, and call it something such as, Steve Jobs: A Closer Look.)

Despite its limitations, however, Steve Jobs is an enough read, particularly, as indicated above, for those who want to be filled in on the parts of his remarkable life story that they didn’t know. It is obvious that Isaacson did his homework, and perhaps one can blame the publisher as well as the author for some of the book’s limitations. This book was originally slated to be published in March of 2012, but it is possible – if not likely – that news of Jobs’ imminent death rushed the project somewhat.

Beyond the fact that Jobs is an intriguing subject, what lessons are there in these pages for the busy entrepreneur? The fact that Jobs permanently altered the business landscape in so many extraordinary ways might be reason enough for many business owners to be interested in his story. But are there practical lessons here as well? Obviously, not everyone is a Steve Jobs, or even close to it. Even so, this account is full of both inspiring and cautionary tales that can perhaps be applied in some way to business as well as life, even for the non-Jobs entrepreneurs among us. It would be a stretch to say that Steve Jobs is an indispensable part of every business library, but if you have the time to read it, by all means do so. (You know you want to.) If nothing else, you’ll be reminded again that every human being – not just the entrepreneurial geniuses that fascinate us so – is incredibly complex and, yes, downright contradictory at times. You might also be reminded that it is generally a mistake to use the life story of anyone – even the extraordinary Mr. Jobs – to prove a point of any kind, because there is almost always an equally compelling counterpoint.

* Steve Jobs is available in several print, audio, and digital formats.

Based on this review, would you read this book?

The author of this review was provided the book by Capital Access Network, Inc.  The views expressed represent those of the author and do not reflect those of Capital Access Network, Inc. nor its subsidiaries. Any opinions and/or advice expressed by the author do not imply endorsement by Capital Access Network, Inc. nor its subsidiaries.

Top Ten Food Trends for 2012, for Restaurant Owners, according to Food and Drink Digital

Sasha Orman from Food and Drink Digital gave predictions on what food trends will be hot this year.

In December 2011, Food and Drink Digital provided an article highlighting the Top Ten Trends to Look Forward To in 2012, written by Sasha Orman. These food trends for 2012 are predictions based on past and upcoming activities that have caused an increase in restaurant businesses during the last few months of 2011. It is important for restaurant and store owners to pay close attention to articles such as these to help plan for upcoming activities, inventory orders, and promotions that will need to take place within their business and their industry this year.

Some of these trends may not align with your business structure however it is a good practice to know what’s hot for 2012.  And the top ten trends for 2012 are:

 

 

10. Gourmet Food Trucks Go National

9. Asian Chains

8. Off-Cuts of Meat

7. Gelatins and Aspics

6. Cocktails on Tap

5. Foie Gras

4. The Death of “Farm-to-table”

3. Mini Desserts

2. Sandwiches

1. Social Eating

Orman goes into great detail about how and why these trends made the list.  You may even get some pointers on how you can incorporate a few of these trends within your business.

To read the full article, click here.

Based on this list, which trend are you willing to try in hopes to expand your business in 2012?

2012 National Small Business Week

Small Business Administration (SBA) preparing for annual Conference to be another success

National Small Business Week will be acknowledged during the week of May 20-26, 2012. The Small Business Administration, (SBA), presents the National Small Business Week Conference in Washington, D.C., which will take place on May 20-22, 2012.  Registration for this 3-day event will open in February. For the fifth year in a row this event will be held at the Mandarin Oriental Hotel.

There will be two representatives from the SBA serving as speakers at this Conference. Karen Mills, Administrator, and Marie Johns, Deputy Administrator, will provide their expertise, advice, and encouragement to empower small businesses to push forward with their growth and success. This event will also include:

  • Award ceremonies
  • Networking reception
  • Panels and Group discussions to gain and provide feedback on important issues within the small business community
  • Social Media Workshops
  • Federal Contracting Educational Sessions

If time and funds permit, it is encouraged to take advantage of the knowledge that this conference has to offer. You will be able to network with like-minded individuals, as well as experts, to share and gain ideas to help the small business community. In addition, you will have the opportunity to share in the accomplishments of other small business’ success. There is still time to nominate individuals for the various awards that will be presented during this conference.  Visit the National Small Business Week Awards page for more information.

For more information on this conference and to view highlights from the 2011 conference, visit the National Small Business Week website.

Small Business Best Practices – The AdvanceMe Business Blog

Introduction – Small Business Best Practices Tip Series

Every successful business owner knows two things: one is that success is determined by the choices made on a daily basis and two is that growth is not possible without focus. One element that goes unnoticed until a problem arises is the best practice of a business. It is there, silently in the background until the need to be reassessed. I liken them to the belts in a car engine, they work until they need attention and then they start making noise. Best practices are the cogs in your business wheel, from the best way to clean your grill to the best way to deal with a customer complaint. Some are documented, some are ingrained in your business know-how, and others are passed down from management to employee and from employee to employee.

Knowing what works in your business and documenting those best practices make  decisions easier to make because they have been made before. Having a best practice helps to avoid errors and get things done faster.

In our Business Tips series, we highlight five business types and discuss best practices as   related to these business types. We discuss restaurant sustainability and retail and spa/salon customer experiences. We also highlight the need to find best practices that work in the automotive industry and the importance of quality and atmosphere in the bowling industry.

We have combined these tips into a mini eBook, click here to view – http://www.advanceme.com/bestpractices-ebook.htm

To sign up for our eBooks email notification click here - http://www.advanceme.com/eBooks.html